Privacy Policy

Personal Information Collected:

• Contact Information:

  • Name and Surname: Used for identity verification and personalized communication.

  • Email Address: Used for reservation confirmations, service updates, and other informative communications.

  • Phone Number: Collected for emergency contact and prompt communication when necessary.

• Reservation Information:

  • Dates and Times: Used to schedule and manage your service reservations.

  • Preferences: Used to accommodate your specific requests and service preferences.

• Payment Information:

  • Credit Card Information: Used for secure payment transactions. These details are processed and stored by secure payment providers.

  • Other Payment Methods: Used to process alternative payment options.

• Demographic Information:

  • Age and Gender: Used for demographic analysis to enhance our services.

  • Location: Used for regional services and marketing activities.

• User Content:

  • Requests, Comments, and Feedback: Used to evaluate and improve our service quality.

    Knowledge Utilization:

    The personal information collected may be used for the following purposes:

    1. Service Provision:

       • Reservation Processing: Verifying and processing your reservations.

       • Consultancy Services: Providing personalized service recommendations and guidance.

       • Customer Support: Providing prompt solutions to your issues and responding to your inquiries.