Booking Terms & Conditions

Welcome! Please read the following terms carefully before using the Lycian Walk website. These terms govern your rights and responsibilities when using our website.

By visiting and using our website, you are deemed to have accepted the following terms and conditions.

1. Choose a Holiday to Suit You

Select an itinerary that suits your preferences. Browse our range of Lycian Way holiday itineraries. If you cannot find one that meets your requirements, we are pleased to design a customized holiday for you at no additional cost, provided that you do not select extra services, upgraded accommodation, etc.

2. Make an Enquiry

For inquiries, please email us at [email protected]. We strive to respond to all emails within 24 hours. Alternatively, you may send a message via our Whatsapp line below. We are also happy to call you to discuss your itinerary in detail.

3. Make a Booking

3.1. Payment Requirements

Once you are satisfied with your choice, we request a deposit, usually 25% of the total holiday cost, to secure your booking. We will then commence arranging your itinerary and booking your accommodation. For bookings made less than 6 weeks prior to your holiday start date, full payment will be required.

3.2. Payment Methods

You are welcome to make a bank transfer (BACS) or pay via our Stripe online account using a debit or credit card. Please note that Stripe incurs a 4.5% commission charge which will be added to the total amount. We will provide our bank details or email an online invoice for card payments.

3.3. Flight Arrangements

Flights are not included in our holidays. Should you require assistance with flight arrangements to Turkey, please let us know, and we can conduct searches on your behalf.

4. Unused Services

No refunds or exchanges are provided for accommodations, meals, sightseeing trips, transportation, or any other services included in the tour price but not utilized by tour members.

5. Luggage Services

Our “luggage transfer services” allow each guest to have one suitcase and one small rucksack/bag. Additional luggage may incur extra charges per person. Please inform us before your flight if you have additional luggage. Extra bag costs can be paid in cash upon your arrival in Turkey.

6. Insurance

6.1. Travel Insurance

We strongly recommend purchasing travel insurance to cover unforeseen circumstances such as illness or accidents. Your deposit is non-refundable. We are happy to assist with any details required by your travel insurance company should you need to claim a refund.

6.2. Cancellation by Us

In the unlikely event that we cancel your holiday, you will receive a full refund of all monies paid.

7. Group Holiday Bookings

7.1. Group Structure

We organize one or more group holidays each year, typically involving 8 to 15 participants on hiking holidays. Unless otherwise stated, these holidays do not employ official guides and are therefore not ‘guided groups.’ We ensure that an experienced hiker is present in the group.

7.2. Responsibilities

Our company is not responsible for any loss of belongings or accidents that may occur during these holidays. We strongly recommend that all participants have their own travel insurance.

7.3. Itinerary Changes

We reserve the right to change the itinerary details, usually to alter the location of a day hike. In the unlikely event that we change the number of nights advertised, a proportionate refund will be given.

7.4. Dietary Requirements

Meals are often included in our trips, and it is your responsibility to inform us of any dietary requirements. We will notify accommodation providers and endeavor to accommodate these needs. Any advice or recommendations given during group holidays are provided in good faith.

8. About your Lycian Way Holiday Booking

General Information

The Lycian Way and other trekking/adventure tours organized by Global Tourism involve certain natural risks and challenges. By signing this document, the participant acknowledges, understands, and accepts these risks, and confirms personal responsibility during the tour.

Participant’s Responsibilities

  • The participant declares that they are physically and mentally fit to join and complete the tour.

  • Any medical condition (e.g., heart disease, asthma, epilepsy, chronic illnesses) must be disclosed to the organization in writing prior to booking/participation.

  • The participant is responsible for bringing all necessary personal equipment (suitable footwear, clothing, raincoat, hat, personal medication, etc.) in proper condition.

  • Guided Tours: The participant agrees to follow all safety instructions and guidance provided by the tour leader/guide.

  • Self-Guided Tours: The participant understands the level of difficulty of the route, accepts responsibility for following the route independently, and commits to taking all necessary safety precautions.

Acceptance of Risks

The participant acknowledges and accepts that the following risks may occur during the tour:

  • Challenging terrain conditions (steep slopes, rocky paths, risk of slipping or falling)

  • Sudden changes in weather conditions (rain, heat, storm, etc.)

  • Encounters with wild animals or insects

  • Risks related to sea, boat, or canoe activities

  • Fatigue, musculoskeletal injuries, sunstroke, dehydration, or other health issues

The participant understands the nature of these risks and accepts full personal responsibility.

Important Information – About the Lycian Way Trek

The Lycian Way trek is carried out entirely at the participant’s own responsibility.

All necessary caution and measures to handle possible risks during the trek are the sole responsibility of the participant.

Global Tourism does not accept any liability for personal accidents, health problems, or other adverse situations that may occur along the route.

For this reason, we strongly recommend that you obtain valid travel and health insurance before starting the trip. Your insurance details must be provided to us before departure.

Additionally, for emergency situations, we kindly ask you to provide the contact information of a person who can be reached on your behalf.

By joining the trek, every participant is deemed to have read, understood, and accepted the above conditions.

Insurance and Health

  • Participants are required to have valid travel and health insurance before the start of the tour.

  • Insurance details must be shared with Global Tourism prior to the trip.

  • In case of an emergency, first aid will be provided and, if necessary, the participant will be transported to the nearest medical facility. All medical expenses are the responsibility of the participant.

Liability Disclaimer of the Organization

Global Tourism:

  • Cannot be held responsible for problems arising from the participant’s personal mistakes, lack of equipment, or health conditions.

  • Reserves the right to change the itinerary due to weather conditions, trail safety, or extraordinary circumstances.

  • Does not accept liability for lost, damaged, or stolen personal belongings.

Participant’s Acknowledgement

By signing this document, the participant declares and accepts that:

  • Regardless of whether the tour is guided or self-guided, they understand and accept all possible risks associated with outdoor and adventure activities.

  • They take full responsibility for their own safety, health, and equipment.

  • They release Global Tourism and its guides from any legal liability.

  • They have read, understood, and accepted all the above conditions and important information.

Risks and Responsibilities

Your booking is accepted on the understanding that you are aware of the possible risks and hazards associated with such a holiday. Your day-to-day agenda and the purpose of this trip are considered an objective and not a contractual obligation.

Medical Disclosure

It is crucial that we are informed of any medical conditions, physical or mental disabilities for you or your group prior to accepting your booking. Certain holidays may present a greater physical challenge, and you must ensure that any activities selected by you or your group members are suitable.

Liability

Travel arrangements (including flights, transfers, and transportation) are not included in your itinerary and remain your responsibility. We are not liable for any injuries, accidents, or health issues that may occur during your holiday. Any guidance or advice we provide is given in good faith, and we do not accept liability for its implementation.

9. Confirmation of your holiday

We will confirm receipt of your deposit. Our information pack will be emailed to you 4-6 weeks prior to your holiday start date, along with a balance payment request. We kindly ask that you pay this promptly. If your booking is made less than 6 weeks before your holiday start date, full payment is usually required. Your itinerary will be completed as soon as possible, and the information pack will be emailed to you.

10. After your holiday

We trust you will have a wonderful Lycian Way holiday experience. We welcome your comments and any photos you may wish to share. We love to hear from our guests. If you are unhappy with any aspect of your holiday, please let us know as soon as possible. We aim to ensure our guests are satisfied and will do our best to address any issues.